WhatsApp Business Chatbot
Meet customers on WhatsApp with cart recovery, product recommendations, and order updates - guided setup from phone verification to live number in one session.
See the WhatsApp Business Chatbot
SHOPIFY AI CHATBOT
The Shopify AI Chatbot Built on
Catalogue Search, Not a Template
Built by an ML engineer who built product search at Expedia, Decathlon, and Product Madness. Now runs on your Shopify catalogue.
Handles product catalogues of any size - from 50 to 50,000 SKUs - with sub-second response times. Setup takes under 10 minutes with no developer required.
50–50,000 SKUs
Catalogue of any size, sub-second retrieval.
Under 10 minutes
No developer required to go live.
Built catalogue-first
ML engineer. Not a SaaS chatbot wrapper.
Performance
50–50,000 SKUs
Cybergine connects to your Shopify catalogue and makes your entire product range searchable - from a boutique with 50 products to a distributor with tens of thousands.
Automation
Under 10 minutes
Setup takes under 10 minutes with no developer required. Provide your Shopify store URL and Cybergine handles the rest.
Architecture
Built catalogue-first
Built by an ML engineer who built product search at Expedia and Decathlon - not a SaaS chatbot wrapper trained on ecommerce data.
From Product Question to Purchase
Four stages happen before your visitor checks out. Most chatbots handle the first one and stop there.
It Understands What They Actually Want
The assistant classifies intent before searching - distinguishing product discovery from compatibility questions from direct FAQs. The right handler fires every time, so visitors never get a generic search dump when they need a specific answer.
It Answers From Your Catalogue, Not the Internet
Elasticsearch vector search finds relevant products from your Shopify catalogue. The assistant generates its answer from that data via retrieval-augmented generation - it cannot hallucinate specs, prices, or stock levels it has not been given.
It Narrows Until the Answer Is Right
Compatibility-aware clarifying questions narrow the recommendation until the visitor has exactly what fits their setup - which parts are compatible, which sizes are in stock, which alternatives exist when the first choice is unavailable.
It Guides the Sale, Not Just the Question
Not a FAQ bot. A sales assistant that carries the visitor from question to checkout - surfacing relevant add-ons and accessories in the flow of the conversation, not as an afterthought sidebar.
Native to Shopify, Not Bolted On
Cybergine connects to your Shopify catalogue via scraping - no app installation, no coding, no developer. Your product data stays current because the catalogue sync runs automatically when products change. The assistant works inside WhatsApp Business or as a web chat widget - both connected to the same Shopify catalogue, both managed from the same dashboard.
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Catalogue sync via scraping - no Shopify app required
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Works in WhatsApp Business and web chat widget
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Single dashboard for all assistants and conversations
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Personality and tone configurable per assistant
Not a Chatbot Trained on Ecommerce Data.
A Search System With a Conversation Layer.
SaaS chatbot wrappers start from a generic large language model and fine-tune it on ecommerce conversations. They answer from patterns, not from your specific catalogue.
Cybergine starts from your catalogue. LangGraph intent classification routes each question to the right handler. Elasticsearch vector search finds relevant products. Compatibility-aware clarifying questions narrow the recommendation until the visitor has what they need.
The result: answers from your data, not general AI knowledge. No hallucinated product specs. No invented stock levels.
Common Questions
Is setup complicated?
No. Most merchants go live in under 10 minutes. You provide your Shopify store URL, Cybergine scrapes your catalogue, and your assistant is ready. No developer required.
How does the AI know my products accurately?
The assistant answers from your catalogue via retrieval-augmented generation (RAG) - it retrieves relevant product data and generates an answer from that data, not from general AI knowledge. It cannot hallucinate product specs it has not been given.
What does it cost?
Pricing is designed for SMEs - no enterprise contract required. Start a free trial to see the pricing that applies to your catalogue size.
Ready to add a Shopify AI chatbot to your store?
Start your free trial. No developer required. Most merchants go live in under 10 minutes.
Related Solutions
Ecommerce AI Assistant
One assistant, your whole catalogue, all channels - built by an ML engineer who built product search at Expedia and Decathlon, priced for SMEs.
See the Ecommerce AI AssistantComparing tools?
See Cybergine vs Tidio