Contact Us

Get Expert Help with Your AI Chatbot Setup

Whether you're ready to automate customer service or have questions about our platform, we're here to help. As the founder, I personally respond to every enquiry to ensure you get the best possible support for your business.

Before You Contact Us

Have Your Information Ready

To provide the most helpful response, it's useful to know:

Which messaging platforms you currently use for customer service
Approximate monthly message volume
Your main customer service challenges
Whether you need technical integration support

Send us a message

What happens after you contact us?

Personal Response from Eugene

Every message goes directly to me, the founder. You'll hear back within 24 hours with a thoughtful, detailed response tailored to your specific business needs.

Free Consultation Available

Not sure if AI automation is right for your business? I offer free 20-minute consultations to discuss your customer service challenges and explore potential solutions.

Technical Support Included

Whether you're setting up your first WhatsApp bot or integrating multiple channels, our technical guidance ensures smooth implementation from day one.

Common Enquiries We Help With

WhatsApp Business Automation Setup

Questions about connecting WhatsApp Business API, setting up automated responses, or managing customer conversations through our platform.

Multi-Channel Integration

Guidance on connecting Telegram, Facebook Messenger, and SMS to create a unified customer communication system.

Custom AI Training

Help with training your chatbot on your specific products, services, and frequently asked questions to provide accurate automated responses.

Pricing and Plan Selection

Assistance choosing the right plan for your business size, conversation volume, and feature requirements.

GDPR and Compliance Questions

Information about data protection, EU hosting, and ensuring your automated customer communications meet regulatory requirements.

Why You'll Love Our Support

Founder-Level Attention

As a solo founder, I read and respond to every enquiry personally. This means you get expert-level advice directly from the person who built the platform.

Built by a Business Owner, for Business Owners

I started Cybergine because I understand the challenges of managing customer service with limited resources. Every feature and support interaction reflects this real-world experience.

No Outsourced Support Teams

When you contact us, you're communicating directly with the company founder, not a call centre. This ensures you get accurate, helpful responses that understand both the technical and business sides of customer service automation.

Continuous Improvement

Your feedback directly shapes our platform development. Many of our best features started as suggestions from customers like you.