Hi, I'm Eugene. On a mission to give small businesses the same AI power as tech giants - without the enterprise price tag.
It started with a question that wouldn't leave me alone: can you teach a machine to understand what people actually want? That question took me from studying Finance and Mathematics at the University of Essex into the deep end of machine learning and recommender systems.
For over a decade, I built the algorithms that decide what you see next — recommendation engines, ranking models, personalisation systems at places like Expedia, Decathlon, and Product Madness. The kind of work where you're constantly modelling human intent, figuring out the gap between what someone asks for and what they actually need.
That's the same problem at the heart of Cybergine. When a customer messages a business at 11 PM asking about availability, there's a world of context behind that simple question. The ML background isn't incidental to what I'm building here — it's the whole reason it works.
Why I Left Big Tech
"At Decathlon, I watched enterprise chatbot vendors charge six figures for systems that couldn't hold a coherent conversation. Meanwhile, small businesses — the ones who'd benefit most from automation — were priced out entirely. I decided to close that gap myself."
When you work with thick corporate layers, you pay for their overhead. When you work with Cybergine, you pay for the code.
No escalation queues. When you create a support ticket, you're talking directly to the person who wrote the code.
I don't have investors demanding 10x returns. I price Cybergine to be accessible for small businesses, focusing on sustainable value over extraction.
No committees or red tape. If a feature makes sense for your business, I can build and deploy it in days, not quarters.
I'd love to hear about your business challenges. No sales pitch, no pressure - just an honest conversation about whether Cybergine can help you save time.
I usually reply within hours. If I don't, I'm probably feeding Reggie.